Question 1

What is Zehna?

Accepted Answer

Zehna is a psychological AI super app that provides comprehensive services in the field of mental health and human relationships. We combine advanced artificial intelligence technology with clinical psychology knowledge to offer innovative solutions for improving quality of life. Zehna aims to bridge the gap between human psychological needs and access to specialized psychological services, especially for underserved populations and in crisis situations.

Question 2

What products does Zehna offer?

Accepted Answer

Zehna includes several specialized products: Hamdel (24/7 emotional support), Hammasir (marriage counseling and scientific matchmaking), HamPay-e Madar (support for mothers and children), Baham (resource sharing platform), Darmana (psychological diagnosis based on DSM-5 and PDM-2), Kanape (learning psychological skills through role-playing), Synapse (AI for human resources), and Khebreh (news and social insights platform). Each product addresses a specific aspect of psychological and social life and is designed according to up-to-date scientific and psychological standards.

Question 3

Is Zehna free to use?

Accepted Answer

Zehna follows a freemium model. Some basic services are free, but you'll need a subscription to access advanced products and specialized services. We offer various plans for individuals, families, and organizations. Special programs are also available for underserved groups to ensure equitable access to psychological services.

Question 4

What makes Zehna different from other psychology apps?

Accepted Answer

Zehna offers a personalized yet scientific experience by combining advanced AI with clinical psychology knowledge. Additionally, by focusing on localization and cultural relevance, we provide solutions that align with Iranian culture and Islamic values. Zehna also strives to create a comprehensive and integrated platform by offering services in various aspects of life (from child-rearing to marital relationships and human resources).

Question 5

How does Zehna compare to Calm or Headspace?

Accepted Answer

Calm and Headspace are excellent general wellness apps focused primarily on meditation and sleep. Zehna is purpose-built for clinical-grade mental health support grounded in CBT, DBT, and ACT — evidence-based therapies used by licensed psychologists worldwide. Unlike those platforms, Zehna was developed with University of Tehran's Psychology Department, is fully available in Persian (Farsi), is culturally aligned with Iranian values, stores all data on servers inside Iran (no US cloud), and offers a free entry tier. Think of Calm as a wellness supplement; Zehna is closer to a mental health clinic in your pocket.

Question 6

Where is my data stored? Can foreign governments access it?

Accepted Answer

All Zehna user data is stored exclusively on servers located inside Iran. We do not use US-based cloud services (AWS, Azure, Google Cloud). This means US laws like the FISA Section 702 or the CLOUD Act — which can compel American companies to hand over user data — do not apply to Zehna. Your mental health data is governed solely by Iranian data protection law and our privacy policy. We never sell or share your data with third parties.

Question 7

What browsers does Zehna support?

Accepted Answer

Zehna works on all modern browsers including Chrome, Firefox, Safari, and Edge. We recommend using the latest version of your preferred browser for the best experience. Dedicated apps for iOS and Android are also available for download from their respective stores.

Question 8

Can I use Zehna on my mobile device?

Accepted Answer

Yes, Zehna is fully responsive and works great on smartphones and tablets. Our mobile experience is optimized for touch interaction and smaller screens. We also have dedicated apps for iOS and Android that offer more products than the web version.

Question 9

How do I report a bug or technical issue?

Accepted Answer

You can report bugs or technical issues through our contact page or by emailing support@zehna.ir. Please include details about your device, browser, and steps to reproduce the issue. In the mobile apps, the bug reporting section is available in settings. Our technical team is available 24/7.

Question 10

Is Zehna regularly updated?

Accepted Answer

Yes, Zehna is continuously updated. We release weekly security and performance updates and regularly add new products. All updates are automatic and don't require user action.

Question 11

How do I create an account?

Accepted Answer

You can create an account by clicking the 'Sign Up' button in the top right corner of our website. You'll need to provide your email address and create a password. You can also sign in through social networks or your mobile phone number. The registration process takes less than a minute.

Question 12

Can I change or cancel my subscription?

Accepted Answer

Yes, you can upgrade, downgrade, or cancel your subscription at any time from your account settings. Changes take effect immediately, and we offer a 30-day money-back guarantee for all paid plans. If you cancel your subscription, your access will remain active until the end of the paid period.

Question 13

What payment methods do you accept?

Accepted Answer

We accept all major credit cards including Visa, Mastercard, and American Express. We also support PayPal, electronic wallets, and bank transfers for annual subscriptions. For Iranian users, local payment gateways are also available.

Question 14

Do you offer discounts for students?

Accepted Answer

Yes, we have special discount codes for students and educational institutions. We've also designed special educational programs for learning centers. Contact us through our contact page to receive discounts.

Question 15

Is Zehna's AI a replacement for psychological counseling?

Accepted Answer

No, Zehna's AI is not a replacement for in-person psychological counseling, but rather a complement to it. Zehna's AI is designed for daily support, providing initial solutions and teaching self-management skills. For more complex issues and specialized diagnoses, our products like Darmana provide access to human specialists.

Question 16

Is my information secure in Zehna?

Accepted Answer

Yes, protecting user privacy and information security is our top priority. All data is encrypted and stored on secure domestic servers. We follow international security standards and are committed to complying with data protection laws. None of your personal information is shared with third parties.

Question 17

Do you offer psychological counseling?

Accepted Answer

In some of our products like HamPay-e Madar and Hammasir, human psychologists are active and provide specialized counseling. You can also connect with specialists through Darmana. Human counseling is available through chat, voice, and video calls, and prices are set based on each psychologist's expertise and experience.

Question 18

Can Zehna help prevent suicide?

Accepted Answer

Yes, suicide prevention is one of Zehna's key goals. Our system can identify warning signs using advanced algorithms and immediately intervene. In crisis situations, we provide immediate access to crisis intervention specialists. We collaborate with relevant organizations to ensure these services are delivered effectively.

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